Travel Information

To make your next trip a seamless, enjoyable experience follow BTTB’s travel tips.


If you break your journey for more than 72 hours on an international flight or 24 hours for a domestic flight (wholly within one country), you must reconfirm your onward or return reservation for the airline you intent to use for your next flight. Even though some airlines do not require reconfirmation, it is still advisable so that incase of any changes or delays the airline have your local contact information to inform you. Take note, if you fail to fly on a booked flight and do not notify the airline concerned, all onward and connecting flight/s bookings will be cancelled. In some airlines a “no show” fee will be charged. Call the airline local office to cancel your reservation if you do not intend to fly.

Check-in time

The time shown on your e-ticket is the departure time of the aircraft. You should allow sufficient time to complete all the formalities and it is recommended that you arrive at the airport 3 hours (international flight) and 1 hour (domestic flight) before the aircraft departure time. Airlines check in counters normally close 50minutes prior to scheduled departure time- however closing time may vary slightly depending on the flight load situation. Passengers arriving after this time may not be accepted for travel.

Boarding time

Passengers are reminded to be at the boarding gate, as required by the airline (refer to your boarding pass). Passengers arriving after this time may not be accepted for travel.


For check-in baggage, always carry within the free baggage allowances (for adults and child – economy 20 kilos, Business 30 kilos and first class 40 kilos and infant 10 kilos) as excess baggage charge can be costly. Do not put any sharp objects in your hand carry bags as this will cause you a delay and ensure you affix clear name tags inside and outside of your bags for clear identification.


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